Category: News and Info

A Note about USPS Shipping Costs

We love the US Postal Service around here. They are our default — and by far our preferred — shipping option. And as is to be expected from time to time they have to raise their shipping rates. They have recently done so. Normally, we don’t even mention this sort of thing. Shipping costs increases are expected …

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On Trademarks, etc.

Since we announced our new policy on trademarks in sketchbooks and art prints, etc. (actually a return to our original policy but I’ll get to that in a moment) a few days back there’s been a fair amount of buzz — some of it bordering on hysteria — regarding the decision. So let me clarify a few things …

First, we’re talking about a tiny portion of our business. The overwhelming majority of that which we print is original, creator-owned content. Second …

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A reminder and a polite request …

Just a reminder, folks … all order-specific customer support MUST go through the message center. We know your order is important to you (it is to us, also) and we know you want your questions answered as quickly as possible …

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