Update: July 8, 2010
After more than a week of sheer frustration — mechanical issues, phantom jams, missing parts, software patches, and rewriting print profiles — we think (fingers crossed tightly) that we’ve resolved most of the major issues that have plagued the new press.
We’re running right now — the print quality is absolutely amazing and the speed is just ridiculously fast. As one might imagine we’ve gotten a bit backed up with all of the problems of the past week, but now that the press is fully functional we will be working around the clock until we’re back on schedule. Thanks in advance for your understanding and patience. Orders will be shipping in droves over the next few days (even drov-ier than usual).
We’ve had to postpone our advanced training courses until next week so we can concentrate on getting back on schedule. After we’ve had those advance courses (showing us all the new features that the new press and all the new software offer us) then we’ll be able to start looking at what new product lines might be in the offing.
Update: June 30, 2010
The techs have just left (after nearly 8 hrs of work) and the new press has now been fully assembled. All seems to be at the ready for tomorrow’s big software installation and 1st day of hands-on training.
June 29, 2010
We’ve had such an ordeal in trying to get a new press for the past nearly two years that I told myself I wasn’t going to believe we really had one until it was actually sitting on the floor of our press room.
Well … it is. Un-assembled and in five huge, shrink-wrapped bundles, but it is most definitely here.
There is a possibility that it could be assembled today (a day early) if the electrician finishes his work in time and there is an available service tech to do the assembly.
More to come!