When will I be billed?
We’ll try to get your invoice to as quickly as possible, but please be bear with us if it takes a couple of days. Don’t worry we will get it to you. We won’t forget to ask you for money. We promise.
Believe it or not, invoicing is actually one of the more labor intensive things we have to do around here. Among the things we have to do before we can send an invoice is to calculate the weight of the order, then go to the website of the shipping company and calculate cost and shipping time, then plug all of that info into our database (double checking the numbers of course), then generate the invoice, and finally email the invoice. And that’s just for domestic orders. International orders offer a whole set of different hoops to jump through depending on the destination country. We’re constantly working to streamline, but since every order is unique there’s only so much automation you can add to the process.
FYI … because these invoice emails are auto-generated they are sometimes tagged as SPAM by some spam-blocking software. So if you have some sort of spam catcher or blocker working in collaboration with your email client you may want to check your designated spam box and see if the invoice was trapped there. If it was then be sure to change your settings to allow future emails from Ka-Blam to come through.
And of course payment in full must be received before we will begin printing. Sorry, no exceptions.