Just a reminder, folks … all order-specific customer support MUST go through the Message Center. We know your order is important to you (it is to us, also) and we know you want your questions answered as quickly as possible. We want that, too, and we try to get them answered as quickly as we can, but going outside the message center for order-specific customer support is counter-productive and actually slows down the process for everyone.
So if you want to socialize with any of us on twitter or facebook we’d love to talk to you … but if it’s a question about an order then it MUST, MUST, MUST go through the Message Center. Thanks!