Comments on: Technical Woes: Update — Doing Much Better Today, Thanks! http://ka-blam.com/printing/front/?p=2146 Publisher Services for the Independent Comics Publisher! Mon, 17 Jun 2013 20:27:52 +0000 hourly 1 http://wordpress.org/?v=3.3 By: BarryGregory http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1590 BarryGregory Wed, 06 Apr 2011 13:46:45 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1590 Yes. It is our policy in those cases where we fail to meet a requested ship-by date -- and it is OUR fault alone that we failed to meet that date -- to refund the expedited charges. Yes. It is our policy in those cases where we fail to meet a requested ship-by date — and it is OUR fault alone that we failed to meet that date — to refund the expedited charges.

]]> By: CC Rogers http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1577 CC Rogers Mon, 04 Apr 2011 18:30:13 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1577 Thanks for letting us know about the problems! I certainly understand that merchandise for cons has to take priority, but could you let us know how back logged you are on individual orders? I'm just so eager to see how my shirt turned out! Wondering how much longer it's likely to take to ship. Thanks for letting us know about the problems! I certainly understand that merchandise for cons has to take priority, but could you let us know how back logged you are on individual orders? I’m just so eager to see how my shirt turned out! Wondering how much longer it’s likely to take to ship.

]]> By: Brandon Barrows http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1568 Brandon Barrows Fri, 01 Apr 2011 22:15:41 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1568 If we've paid for expedited processing, which I did on my current order, and it doesn't ship on the original date am I correct in assuming we will be refunded the additional cost? If we’ve paid for expedited processing, which I did on my current order, and it doesn’t ship on the original date am I correct in assuming we will be refunded the additional cost?

]]> By: Smars http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1562 Smars Thu, 31 Mar 2011 23:40:59 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1562 huzzah! good to hear you guys are doing better. huzzah!
good to hear you guys are doing better.

]]> By: BarryGregory http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1561 BarryGregory Thu, 31 Mar 2011 23:30:42 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1561 Sorry about that, Dave. It should be back on line (hopefully) tomorrow. We didn't intend for it to be down as long as it has been, but you'll kinda see some of the reason its been down when it's back up again. Sorry about that, Dave. It should be back on line (hopefully) tomorrow. We didn’t intend for it to be down as long as it has been, but you’ll kinda see some of the reason its been down when it’s back up again.

]]> By: Sean http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1557 Sean Thu, 31 Mar 2011 17:56:09 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1557 It's absolutely great that you keep everyone posted on these matters...it speaks well of you. Good luck resolving the printer difficulties! It’s absolutely great that you keep everyone posted on these matters…it speaks well of you.

Good luck resolving the printer difficulties!

]]> By: Rags http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1553 Rags Thu, 31 Mar 2011 04:18:31 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1553 Murphy's Law strikes again. Murphy’s Law strikes again.

]]> By: Lawrence http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1550 Lawrence Wed, 30 Mar 2011 14:59:51 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1550 Thank you for the update! Really settled my nerves now that I know what's going on, and that you are still committed to having them on time. I'm very pleased with your work ethic through adversity, good luck! Thank you for the update! Really settled my nerves now that I know what’s going on, and that you are still committed to having them on time. I’m very pleased with your work ethic through adversity, good luck!

]]> By: Dave Losso http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1545 Dave Losso Tue, 29 Mar 2011 16:46:12 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1545 Do you know when the List Editing will be back up and running for IndyPlanet? I've been trying to adjust the prices of my books and it keeps giving me a maintenance message dated 2/14/2011. Do you know when the List Editing will be back up and running for IndyPlanet? I’ve been trying to adjust the prices of my books and it keeps giving me a maintenance message dated 2/14/2011.

]]> By: Kiki http://ka-blam.com/printing/front/?p=2146&cpage=1#comment-1544 Kiki Tue, 29 Mar 2011 13:45:16 +0000 http://ka-blam.com/printing/front/?p=2146#comment-1544 Happens to the best of us, unfortunately. But we always appreciate you telling us what's going on <3 Happens to the best of us, unfortunately.
But we always appreciate you telling us what’s going on <3

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